Shipping Policy
Effective Date: April 1st, 2026
At Blue Thumb Project, we’re committed to getting your order to you quickly and reliably.
1. Processing Time
All orders are processed within 3-5 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Times
Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
Please note that shipping times are estimates and may vary depending on your location and carrier conditions.
3. Shipping Carriers
We ship orders using trusted carriers such as USPS and UPS.
Carrier delays may occasionally occur and are outside of our control.
4. Shipping Rates
Shipping rates are calculated at checkout based on your location and selected delivery method.
5. Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
6. Incorrect Shipping Information
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
7. Lost or Delayed Packages
If your package is delayed or appears lost:
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Please first check your tracking information
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Contact the carrier directly for updates
If you still need help, reach out to us and we’ll do our best to assist.
8. Delivered but Not Received
If your package is marked as delivered but you cannot locate it:
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Check with neighbors or your local delivery office
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Contact the carrier (e.g., USPS or UPS)
Blue Thumb Project is not responsible for lost or stolen packages after delivery is confirmed.
9. International Shipping (Optional — include if you plan to expand)
We currently [do/do not] offer international shipping.
If enabled:
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Delivery times may vary by country
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Customers are responsible for any customs duties or import taxes
10. Contact Us
For any shipping-related questions, contact:
Email: joinbluethumbproject@gmail.com
Business Name: Blue Thumb Project